Insider named #1 Best Personalization Software by G2
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Why settle for anything less than the best? Insider outranks every other solution provider with a perfect user satisfaction score of 100/100 in:
- Personalization Software
- E-commerce Personalization
- Personalization Engines
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Go ahead, compare.
See how Insider compares with traditional players.
Ratings
Ease of Setup
Insider
91%
Adobe
66%
Bloomreach
77%
Braze
75%
Iterable
77%
Salesforce
80%
Ratings
Meets Requirements
Insider
95%
Adobe
83%
Bloomreach
89%
Braze
85%
Iterable
85%
Salesforce
89%
Ratings
Ease of Use
Insider
95%
Adobe
72%
Bloomreach
83%
Braze
84%
Iterable
84%
Salesforce
82%
Ratings
Has the product been a good partner in doing business?
Insider
95%
Adobe
76%
Bloomreach
91%
Braze
90%
Iterable
91%
Salesforce
91%
Ratings
Quality of Support
Insider
96%
Adobe
74%
Bloomreach
93%
Braze
85%
Iterable
89%
Salesforce
84%
Insider
1,133 reviews
Adobe
2,959 reviews
Bloomreach
677 reviews
Braze
1,204 reviews
Iterable
674 reviews
Salesforce
1,755 reviews
Ease of Setup
91%
66%
77%
75%
77%
80%
Meets Requirements
95%
83%
89%
85%
85%
89%
Ease of Use
95%
72%
83%
84%
84%
82%
Has the product been a good partner in doing business?
95%
76%
91%
90%
91%
91%
Quality of Support
96%
74%
93%
85%
91%
84%
We provide 3X faster time to value (TTV) compared to other players
We provide 3X faster time to value (TTV) compared to other players
We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.
Why top brands choose Insider
Insider offers one of the most exciting ways of displaying product recommendations – InStory. Since integrating it into our mobile website and app, we have seen a positive improvement in engagement and conversions, by over 10%.
E-commerce Director
Best Results
Insider’s Architect helps us engage users across different channels. Earlier, they didn’t relate to our recommendations. Architect did the job of understanding user behavior to personalize experiences across the customer lifecyle.
E-commerce and Sales Director
Product Capabilities
With Insider’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.
Marketing Director
Time to Value
Insider’s A/B testing capability allowed us to experiment, and gain valuable insights into user behaviour. It’s super easy to activate campaigns and test pages using the Insider Platform. Client services are also impeccable.
Online UX and Content Director
Ease of Setup
Best Results
Insider offers one of the most exciting ways of displaying product recommendations – InStory. Since integrating it into our mobile website and app, we have seen a positive improvement in engagement and conversions, by over 10%.
E-commerce Director
Product Capabilities
Insider’s Architect helps us engage users across different channels. Earlier, they didn’t relate to our recommendations. Architect did the job of understanding user behavior to personalize experiences across the customer lifecyle.
E-commerce and Sales Director
Time to Value
With Insider’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.
Marketing Director
Ease of Use
Insider’s A/B testing capability allowed us to experiment, and gain valuable insights into user behaviour. It’s super easy to activate campaigns and test pages using the Insider Platform. Client services are also impeccable.
Online UX and Content Director
Voted #1 for outstanding personalization features
We’re helping brands create engaging user experiences by unifying customer data, predicting future behavior with AI, and personalizing experiences across Web, App, Push Messages, Email, SMS, WhatsApp, Social Media, and more.
The most advanced and extensive personalization capabilities
Seamlessly orchestrate omnichannel customer journeys from a single platform.
Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Connect data from different sources and build relevant one-to-one experiences.
Launch perfectly crafted web and mobile experiences in minutes
Delivering seamless, timely, and personalized customer experiences has never been easier. Leverage over 100 pre-built, marketer-tested templates to launch meaningful and personalized web and app campaigns in no time and see instant results.
Share relevant content, products, and offers across every touch point and channel
Leverage 20+ recommendation strategies to individually tailor experiences and recommendations at every touchpoint. Boost product discovery and drive higher conversions.
Tailor-made search results with AI-led product recommendations
Help shoppers discover relevant products faster by showing AI-led search results and recommendations based on past and predicted behaviors. Customize the search results and category pages manually with drag-and-drop merchandising to drive higher conversions and AOV.
Personalized product discovery for a social media generation
Boost engagement and conversions with Insider’s Instagram-like stories template, InStory. Blend AI-powered recommendations with captivating fullscreen experiences to help shoppers discover the best products for them in the quickest time.
Seamlessly orchestrate omnichannel customer journeys from a single platform.
Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Connect data from different sources and build relevant one-to-one experiences.
Launch perfectly crafted web and mobile experiences in minutes
Delivering seamless, timely, and personalized customer experiences has never been easier. Leverage over 100 pre-built, marketer-tested templates to launch meaningful and personalized web and app campaigns in no time and see instant results.
Share relevant content, products, and offers across every touch point and channel
Leverage 20+ recommendation strategies to individually tailor experiences and recommendations at every touchpoint. Boost product and drive higher conversions with Insider’s Smart Recommender.
Tailor-made search results with AI-led product recommendations
Help shoppers discover relevant products faster by showing AI-led search results and recommendations based on past and predicted behaviors. Customize the search results and category pages manually with drag-and-drop merchandising to drive higher conversions and AOV.
Personalized product discovery for a social media generation
Boost engagement and conversions with Insider’s Instagram-like stories template, InStory. Blend AI-powered recommendations with captivating fullscreen experiences to help shoppers discover the best products for them in the quickest time.
Introducing Agent One™
Introducing Agent One™
Autonomous agents for superior customer engagement
Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.
Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.
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#1 AI-native Omnichannel Experience and Customer Engagement Platform
The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results.
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